![]() Here it is Feb 10th (54 days later) and I still have no response, update, or refund for the items I paid for that they never sent. GameStop hosted more than 5,000 PowerUp Rewards. I have never had such issues and had to spend so much time and energy to deal with an online order. GameStop created based on their strong relationships with gaming publishers and other entertainment partners. I have since sent multiple follow up emails to with zero responses and get the same message when calling back daily to the customer service number provided on their website (1-80*-***-****). You also get 2 points for every 1 you spend at Gamestop. ![]() The Gamestop Credit Card gives you 5 off every purchase you make at Gamestop. ![]() I called customer service and was disconnected asking me to call back another day due to high call volume (seriously, you dont even have an option to wait for a customer service representative!). GameStop PowerUp Rewards Credit Card: Gamestop Credit Card is a great way to get discounts on your Gamestop purchases. I followed up with another email and again, no response. This one time, I did receive an email bot response a few hours later asking to please allow 3-5 business days for an update.Īn update or response never came. I reached out to customer service via email. Basically, the items never actually shipped. ![]() The items referenced on this shipment never arrived, so I tracked the shipment online and the status was still awaiting carrier pick up & tracking number created. I received an email stating part of my order had shipped on 12/18 providing an USPS tracking number (920559****00510000****). Amid continuing financial struggles, video game retailer GameStop announces big changes to its PowerUp Rewards customer loyalty program. ![]()
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